Marc Faerber Any simple way to export my ratings and reviews x country and x app to Excel? I don't know what apps I use to access the API and don't have the techincal chops to figure it out. Looking for one-touch simplicity. Andy 1-2-3 step tutorials are much appreciated.

Emiliano Molina Andreas and Iliya, sporadic lower sales have been a little bit of an issue for a few days now for me. I've started a thread at the Apple forums here: https://devforums.apple.com/message/613232 and would appreciate your input.

Andreas Something with the sales reports seems wrong. I only sold one unit yesterday :) It's not AppFigures problem - I can see the same low number in iTunes Connect. Wonder what's going on at Apple.

Andreas @Iliya yep, me too

Iliya Yordanov Anyone else having significantly lower repots today?

Emiliano Molina Thanks for the reply, my only suggestion re privacy would be to limit access of the data to people who opt-in to share their sales figures anonymously. Thanks again for your reply, I'm looking forward to seeing what you all come up with!

appFigures @Emiliano Molina We've been thinking about something like this. There are a bunch of consideration we have to look at as far as privacy, which is why we haven't rolled out something like it. But we are certainly intending to.

appFigures @Carlos Ribas we noticed a change on Apple's side about an hour ago and are working on changing things on our end.

Carlos Ribas Current version reviews are showing 0 but in the app store it is not zero. Annoying bug, please fix.

Emiliano Molina Would it be possible for you guys to provide a service similar to what's discussed here? https://devforums.apple.com/message/613232

Wayne Boyle Chart and data seem to be matching up now, you guys are the best, thanks! What iTunes list is the data coming from ? Because if I compare the rank on AppFigures with the rank by using iTunes "popular" on an iPad, they're way different. One app is #122 on AppFigures, but is #604 in iTunes-iPad-Popular. Am I looking at the wrong iTunes list ?

appFigures Ranks update: we've observed steady ranks for the last 24 hours so we're calling this issue resolved. If anyone is having any problems please contact us directly.

Hans-Juergen Richstein @Stephan Hoffmann yep

Wayne Boyle Just checked a few of my apps manually on the Appstore with iTunes/Mac and iTunes/iPad, as well as 2 other app tracking sites. One app for example has showed as being ranked #6 in Japan for the last 3 days on Appfigures. But it's #56 on every other site. Something's way out of whack with rankings on appfigures. I've been with Appfigures for years and have been happy with the service. Please fix this.

Wayne Boyle My chart ranks weren't matching the data below for the last 12 hours. Refreshing the ranks page with the browser refresh didn't resolve it. What I did was I removed all countries from the chart, then did a refresh with the chart refresh button. The charts still didn't match up until I then refreshed the ranks page with the browser refresh. Refreshing the ranks page without clearing those countries in the chart wouldn't work. Now my chart data matches my data below the chart, but only one app is now correct. My other apps still show incorrect chart data vs. table data.

Sammy Banawan It's funny. Appviz isn't having any problems with ranks today. This is frustrating to me because the only reason I pay for this service is to get hourly ranks. Probably best for me not to sweat it so much anyway.

appFigures Ranks have been touch and go for most of today due to Apple servers being really slow. We're importing as much as we can so many apps will have updated ranks, however some won't. We're keeping an eye on it and will monitor the situation as we go into the weekend.

Noah G @Leon @Wayne @Stephan: The dev team is figuring out what was up with ranks over that period now...

Leon Klinkers What is up with the ranks data ? Hasnt updated for a few hours !

Stephan Hoffmann @Shimon @Hans-Juergen : Your ratings had 3 stars or more before the update ?

Wayne Boyle Ranks haven't updated since 7am, and it's 10am now.Also, rank data vs charts have been scewy the last few days. My chart from 7am for one app shows a +120 increase in rank for a country that shows a +14 increase in rank in the data.

Stephan Hoffmann Looks like the Ranks did not update since 3 hours or is it just me ?

Noah G @Carlos Thanks for the suggestion. Since it's all public data, I'll ask the dev team to isolate some numbers. Might make for an interesting blog post.

Carlos Ribas Interesting. What kind of ratings/reviews did your apps have before the update?

Stuart Palmer Hi, I've got a feature request! The ability to post individual user reviews for apps directly to Twitter! (and Facebook too perhaps). Thanks :D